Introduction

Job Hive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Job Hive. This Privacy Policy applies to our website, mobile applications, and related services (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Service:

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, business name, and phone number.
• Profile Information: This includes your profile photo, job title, and other details you choose to provide.
• Payment Information: If you subscribe to our paid services, we collect payment details, billing address, and other information necessary for the transaction.
• Customer Data: Information about your customers, including their contact details, service history, and preferences.
• Communications: When you communicate with us or other users through our Service, we collect the content of those communications.

Information We Collect Automatically

• Usage Information: We collect information about your interactions with our Service, such as the pages or content you view, your searches, and other actions on our Service.
• Device Information: We collect information about the device you use to access our Service, including hardware model, operating system, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect precise location information from your device.
• Log Information: We automatically collect log information when you use our Service, including your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Service.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

Google Workspace API Data

When you connect Job Hive with Google Workspace, we adhere to Google's Limited Use Requirements. Specifically:

• We do not transfer Google user data to third-party AI tools for generalized/non-personalized AI/ML model training.
• We do not use any Google user data for developing, improving, or training generalized/non-personalized AI and/or ML models.
• Any AI features that process your Google Workspace data are strictly for your personalized use cases and features within Job Hive.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and send related information, including confirmations and invoices
• Send technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Job Hive and others
• Personalize and improve the Service and provide content or features that match user profiles or interests

Important: We do NOT use your data, including any data from Google Workspace APIs, to develop, train, or improve generalized artificial intelligence or machine learning models. Any AI functionality within Job Hive that processes your data is strictly for your personalized experience and as explicitly described in this policy.

Sharing of Information

We may share the information we collect in various ways, including:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Job Hive or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among Job Hive and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Security

Job Hive takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. If you wish to delete or deactivate your account, please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

Promotional Communications

You may opt out of receiving promotional emails from Job Hive by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Changes to this Privacy Policy

Job Hive may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the ways you can help protect your privacy.

Google API Services User Data Policy

Job Hive's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We explicitly affirm that Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models. Any integration with AI features is strictly for providing personalized services to you within the specific context of our application.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Job Hive CRM
Tampa, FL
Email: info@jobhivecrm.com